"Gaano Katagal ang delivery?

Order are processed within 24-48 hours and delivered within 2-5 business days, depende sa location.

"Ano ang Courier ninyo?

We Ship nationwide via trusted couriers such as SPX Express, Gogo Express, Flash Express, LBC.

"Pwede ba ang Cash on Delivery (COD) ?

Yes. Cash on delivery is available for Selected areas nationwide.

"Pwede bang mag-cancel ng order?

! Order can be cancelled before shipment. Once shipped, cancelation is no longer possible.

"Pwede bang Mag-return O refund?

• Item is Damage Upon Arrival
• Wrong  item was sent

Proof Requirement

To process your request, Please provide clear photos or an unboxing video showing:

• The package upon arrival
• The damage or incorrect item

X Not Eligible for Return:

• Change of mind 
• Incorrect size or preference
• Item damaged due to misuse
• Order without photo/video proof

Proof must be sent within 24 hours of receiving your order.

Please contact us within 24 hours after receiving your order.

"Safe ba sa pets ang products ninyo 

Yes. All product are pet-sate and carefully selected for dogs when used as directed.

"May minimum order ba?

No minimum order required. However, bundle deals are available for better value.

"Payment Methods 

We offer secure and convenient payment option to give you peace of mind while shopping.

Accepted Payment Methods:

• Cash on Delivery (COD)
• GCash
• Debit / Credit Card
• Online payment via Shopify Checkout

All transaction are processed through a secure checkout system.