Terms of service

TERMS OF SERVICE

Welcome to our Shopify store. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service.


Please read these terms carefully before using our services.

 

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.


We reserve the right to refuse service to anyone for any reason at any time.

 

2. Product Information

We make every effort to display accurate product descriptions, prices, and images.

However, slight variations in packaging, color, or appearance may occur.


All products are subject to availability.

 

3. Pricing & Payments

Prices are listed in Philippine Peso (PHP) and may change without prior notice.


We accept the following payment methods:

 

  • Cash on Delivery (COD)

  • GCash and other available payment options shown at checkout

 

Orders will only be processed after successful order confirmation (if applicable).

 

 

 

4. Cash on Delivery (COD)

COD is available for selected locations only.


Customers must ensure that:

 

  • Contact details and address are correct

  • Someone is available to receive and pay for the order

 

Refused or unreceived COD orders may result in restriction of COD payment for future orders.

 

 

5. Shipping & Delivery

 

Delivery times are estimates and may vary due to courier delays, weather conditions, or peak seasons.


We are not liable for delays caused by third-party courier services.

 

 

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

We do not accept returns for:

 

  • Change of mind

  • Used or opened items

  • Sale or promotional items

 

 

7. User Conduct

 

You agree not to use our website for any unlawful or prohibited activities, including but not limited to fraud, abuse, or false orders.

 

8. Limitation of Liability

 

We shall not be liable for any direct, indirect, or incidental damages arising from the use of our products or services, to the extent permitted by law.

 

9. Changes to Terms

 

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon posting on this page.

 

 

10. Contact Information

 

For questions about these Terms of Service, you may contact us through:

 

  • Email: tjkups014@gmail.com

  • Facebook Page / Messenger: MR.TJ Pet Supplies